Alpen Traum Chalet respects the protection of personal data of its website visitors. This privacy policy tells you what data is collected on our website, how it is used and what rights you have with regard to your personal data.

1. Responsible body
Responsible for data processing on this website is: Alpen Traum Chalet E-mail: office@alpentraumchalet.at

2. Collection and processing of personal data
Personal data is only collected on this website if you provide it voluntarily via the contact form.
The following data can be processed in the process:
● Name
● Email address
● Phone number
● The content of your message
This data is used exclusively to process your request.

3. Use of cookies
Our website uses cookies. Cookies are small text files that are stored on your device and contain certain information.
Cookies do not cause any damage to your device and do not contain viruses.
We use different types of cookies:
Necessary cookies
These cookies are technically necessary so that the website functions correctly and can be operated securely.
Examples include:
● Security and infrastructure cookies (such as Cloudflare)
● Cookies to save your cookie settings
Analytical cookies
Our website uses analytics tools to understand how visitors use the website. This information helps us improve the website.
Marketing and third-party cookies
Our website may include content from third parties, such as videos from YouTube. When such content is accessed, cookies from these providers may be set.
When you visit our website for the first time, you can use the cookie banner to select which cookies you would like to accept.

4. Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
Google Analytics uses cookies, which enable an analysis of the use of the website.
The information generated by cookies about your use of this website is usually transmitted to a Google server and stored there.
Google Analytics is used exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.
You can withdraw your consent at any time via the cookie banner.
You can find more information about data protection at Google at:
https://policies.google.com/privacy

5. Purpose of data processing
The personal data you provide will only be used for the following purposes:
● Processing and responding to your request
● Contact in connection with your interest in the chalet
● Your data will not be passed on to third parties, unless this is required by law.

6. Storage period
Your personal data will only be stored for as long as is necessary to process your request or as long as there are legal storage obligations.

7. Your rights
You have the following rights under the General Data Protection Regulation (GDPR):
● Right to information about your stored personal data
● Right to correct incorrect data
● Right to delete your personal data
● Right to restrict processing
● Right to withdraw consent
To exercise your rights, please contact: office@alpentraumchalet.at

8. Safety
We take appropriate technical and organizational measures to protect your personal data from loss, misuse or unauthorized access.

9. Consent
By using our website and submitting the contact form, you agree to the processing of your personal data in accordance with this privacy policy.
If cookies or analysis tools are used, this is only done on the basis of your consent via the cookie banner.
Status of the privacy policy: 2026